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Your privacy is important to us. This policy explains how HengYi collects, uses, and protects your personal information.
Last updated: January 2024
HengYi Cosmetic Packaging Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in business.
By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our services.
We may collect personal information that you voluntarily provide to us, including:
We automatically collect certain technical information when you visit our website:
Process orders, provide quotes, manage customer relationships, and deliver our packaging solutions.
Respond to inquiries, provide customer support, send updates about orders and services.
Analyze website usage, improve our services, and enhance user experience.
Meet regulatory requirements, prevent fraud, and ensure security of our operations.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Trusted third-party vendors who assist in our operations, such as payment processors, shipping companies, and IT service providers.
When required by law, court order, or governmental authority, or to protect our rights and safety.
In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.
When you explicitly agree to share your information for specific purposes or with specific parties.
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
All data transmission is protected with SSL/TLS encryption
Data stored on secure servers with access controls
Only authorized personnel can access personal data
Request a copy of the personal information we hold about you and how we use it.
Update or correct any inaccurate or incomplete personal information we have about you.
Request deletion of your personal information, subject to legal and business requirements.
Unsubscribe from marketing communications or withdraw consent for certain data processing activities.
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.
Required for website functionality and cannot be disabled.
Help us understand how visitors interact with our website.
Used to deliver relevant advertisements and measure campaign effectiveness.
As a global packaging manufacturer serving clients in 30+ countries, we may transfer your personal information across borders to fulfill our business obligations. We ensure appropriate safeguards are in place for international data transfers, including:
Adequacy decisions by relevant data protection authorities
Standard contractual clauses approved by the European Commission
Binding corporate rules and certification schemes
Your explicit consent where required by applicable law
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Customer Data: Retained for the duration of our business relationship plus 7 years for tax and legal purposes
Marketing Data: Until you unsubscribe or withdraw consent
Website Analytics: Typically 24-36 months for trend analysis
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
For specific privacy concerns, data protection inquiries, and exercising your privacy rights under GDPR, CCPA, or other applicable regulations.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.